This Privacy Policy explains how prognetsoftware.com collects, uses, and protects the personal information you provide to us when accessing or using our website and software services (collectively referred to as the “Service”).

1. Information We Collect: a. Personal Information: When you create an account or use our Service, we may collect personal information such as your name, email address, contact information, and payment details. We only collect personal information that is necessary for the provision of our Service. b. Usage Data: We may collect non-personal information about your interactions with our Service, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to analyze trends, administer the Service, and improve our offerings.

2. Use of Information: a. Service Delivery: We use the personal information you provide to deliver and personalize our Service, fulfill your requests, and communicate with you regarding your account, transactions, and support inquiries. b. Analytics and Improvements: We may use the information collected to analyze usage patterns, improve our Service, develop new features, and enhance user experience. c. Marketing and Communication: With your consent, we may use your contact information to send promotional materials, newsletters, or other communications related to our Service. You can opt-out of these communications at any time. d. Legal Compliance: We may use or disclose your information if required by law, legal process, or governmental request, or to protect our rights, privacy, safety, or property, as permitted by applicable laws.

3. Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Third-Party Services and Links: Our Service may contain links to third-party websites, plugins, or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review their privacy policies and terms of use.

6. Children’s Privacy: Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information.

7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

8. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at office@prognetsoftware.com.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.